Skip to content
ESTMED

FAQ

Questions, answered.

Clear answers to what clients ask most. For anything personal, a consultation is always the best place to start.

36 questions

General information

ESTMED is a doctor-led aesthetic and dermatology clinic. We treat skin, hair and body concerns with medically grounded care, planned around each person.

Treatments that need medical judgement, such as injectables, lasers and IV therapy, are planned and supervised by our doctors. Other treatments are performed by trained clinicians following our protocols.

For injectables, laser, IV treatments and microneedling, yes. A doctor assesses your skin and health first. For facials and most skin treatments you can book directly, and we still check in before we start.

Prices depend on your plan, so we give them after a consultation. You are never asked to commit before you understand what is recommended and why.

No. It is general information and does not replace a professional consultation. Your doctor will advise you based on your own skin and health.

Facial & skin

A gentle, multi-step treatment that cleanses, exfoliates and hydrates in one visit. It suits most skin types and has no downtime.

Some redness or light flaking is common and usually settles within a few days. We explain what to expect before your peel and how to look after your skin.

Most people need a course of three to four sessions, spaced several weeks apart. Your doctor will give you an honest estimate at your consultation.

For most facials, yes, the next day. After peels and microneedling, your clinician will tell you exactly how long to wait.

Hair

Causes include stress, illness, nutritional gaps, hormonal changes, genetics and styling habits. A scalp analysis helps find the likely cause before treatment begins.

A small sample of your own blood is processed to concentrate platelets, which are then placed in the scalp to support the follicles. It is usually given as a short monthly course.

Hair works on a slow cycle, so most people notice change over a few months. Your doctor will set expectations at the first visit.

Most clients find it comfortable, and we use numbing options where appropriate.

Injectables

Done conservatively, results should look like you on a well-rested day. Movement is kept, and the dose is chosen with you.

Yes. Injectables are only performed after a consultation with one of our doctors.

It depends on the treatment. Anti-wrinkle results usually last three to four months, while fillers and skin boosters differ. Your doctor will explain what to expect.

Fillers restore volume and shape. Skin boosters improve hydration and the quality of the skin itself, without adding volume.

Body & skin tightening

No. These are non-surgical treatments that refine and firm. Your doctor will tell you honestly what they can and cannot do.

Usually a course of four to six sessions. We give you an estimate after your consultation.

Most have little to no downtime, and you can return to normal activities. Your clinician will give you specific guidance.

IV treatments

Vitamins, minerals and fluids chosen for the blend you need. We explain what is in it before your infusion.

Not for everyone, which is why we review your health first. A doctor will confirm it is suitable for you.

Usually 30 to 45 minutes, and you can relax in our lounge while it runs.

Laser

With the right device and settings, yes. We assess your skin carefully and choose settings that suit it, starting with a patch test.

Most people need a course of six to eight sessions. Your clinician will give you an estimate after your consultation.

Yes. Avoid sun exposure and tanning before and after treatment, and use sunscreen daily.

Packages

A curated programme that combines treatments that work better together, with one plan and one point of contact.

Yes. Your doctor reviews your skin at the first visit and adjusts the plan to what it needs.

Yes. Choose a package, add the receiver's details and pay by transfer. Once our team verifies the payment and approves it, the receiver is notified by SMS.

Appointments

Use the booking page to request a time, or call or message us. This is a request, and our team confirms a time with you.

Walk-ins are welcome for product advice and enquiries, and we fit treatments in when the schedule allows. To be sure of a time, send a request.

Yes, and for many treatments it is the best place to start. Choose "Consultation first" when you book.

Call or message us as early as you can, and we will help you find another time.

Products

Not at the moment. You can browse the range here and ask us about any product, and we will arrange it through the clinic.

Of course. Our team can suggest a routine for your skin or hair type, in the clinic or over WhatsApp.

Prescription products are prescribed by a doctor after an assessment, so we can make sure they are right for you.

General information only. It does not replace a professional consultation.

Didn't find your answer?

Ask us anything, or talk to a member of our team directly.